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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Evaluate personal development needs
   • Identify impact of personal motivations, attitudes and values on workplace relationships
   • Analyse and record instances of personal interpersonal biases impacting workplace relationships
   • Create a self-regulation management plan according to organisational policy
   • Seek feedback on plan from relevant personnel and adjust as appropriate
2. Implement personal development techniques
   • Monitor impact on personal performance and on others according to self-regulation management plan
   • Identify tasks and opportunities to contribute to the development of emotional intelligence in others
   • Develop strategies for reviewing strengths and limitations of personal development
3. Review and refine personal development
   • Identify key areas to sustain health, growth and wellbeing and coping safely and efficiently in working environment
   • Assess and document own interpersonal skills
   • Review interpersonal styles and their impacts in the workplace
   • Review and update self-regulation management plan

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop and adapt one self-regulation plan to enhance workplace performance using understanding of emotional intelligence.

In the course of the above, the candidate must:

research and plan opportunities for own personal development

identify and record areas for further development in own behaviour in relation to others

interact and apply self-awareness with others as suitable to and within job role

monitoring progress of own interpersonal skills.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

differences between positive and negative workplace behaviour

types of interpersonal skills including managing emotions and reactions to ongoing work experiences

interpersonal skill concepts

factors affecting the development of attitudes and values

features of personal motivations and implications for workplace development

key feature of emotional intelligence in leading personal development.

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